Self Assessment Tools
Free quick checks that help you spot gaps and choose the next best step.
Each tool gives you a simple result and a suggested next step.
Portal Experience Quick Check
See how clear your intake is and whether users trust the portal across key entry points.
3 to 5 minutes
Category Portal experience
You get a score band and next steps
GenAI Knowledge Readiness Quick Check
See whether your knowledge is ready for GenAI search and answers.
3 to 5 minutes
Category Knowledge and GenAI
You get a score band and next steps
Article Answer Readiness Checklist
Check whether one article is ready for GenAI answers.
2 to 4 minutes
Category Knowledge and GenAI
You get a practical review checklist
ITSM Platform Capability Snapshot
Review the seven capability areas that shape delivery, governance, and roadmap progress.
2 to 3 minutes
Category ITSM platform capability
You get a practical review snapshot
Outlook, Teams and Portal Experience Quick Check
See how clear your service experience is across Outlook, Teams, and the portal.
3 to 5 minutes
Category MS 365 and SN experience
You get a score band and next steps
How it works
1
Choose the quick check that fits you
2
Answer based on what you see today
3
Get next steps or request a deeper review
Want a deeper review
If you want a tailored plan, I can run a short assessment and turn the findings into a prioritised roadmap.
FAQs
- How long does each quick check take?
- Do I need to prepare anything?
- Will you email me after I complete it?
Most people finish in 3 to 5 minutes.
No. Answer based on what you see today.
Only if you choose to share your details at the end.