Article Answer Readiness Checklist
A practical review tool for checking whether a single knowledge article is clear, current, and structured well enough to support grounded GenAI answers.
Use this checklist one article at a time. Tick the items that are true today. There is no score. The aim is to help you spot what needs attention before AI becomes the answer layer.
How to use it
Best used for
Reviewing one article at a time before using it to support GenAI answers, search results, or guided help experiences.
What to look for
Clear intent, easy extraction, visible prerequisites, trusted ownership, current content, and a clear path to the right action.
Clear structure and answer quality
Why this matters
GenAI works best when the answer is easy to extract from one clear, focused, well structured article.
Trust, ownership, and currency
Why this matters
Even well written content breaks trust if it is stale, duplicated, unowned, or no longer aligned to the real process.
Action and usefulness
Why this matters
A strong article should not just explain something. It should help the user reach the right outcome with confidence.
What to look for at the end
If most items are ticked, the article is likely in a stronger position to support grounded GenAI answers.
If several items are still unchecked, the article may need cleanup before it becomes part of an answer experience.